The guide outlines voluntary recommendations promoting ethical and sustainable business practices. Updated to address modern issues like climate change, technological advancement, and social responsibility, the guidelines aim to help governments foster responsible conduct. National Contact Points (NCPs) support businesses in implementing the guidelines and addressing related issues.

Concepts and principles

The guidelines encourage businesses to minimise negative impacts on society and the environment, especially when operating internationally. Key principles include compliance with local laws and transparency, with an emphasis on open and competitive markets. When local laws conflict with the guidelines, companies are encouraged to respect the guidelines to the extent possible. The goal is to establish a consistent global standard, benefiting both businesses and communities.

General policies

Businesses are urged to contribute to economic, environmental, and social progress. Recommendations include respecting human rights, practising environmental stewardship, and promoting local employment. Risk-based due diligence is key, requiring businesses to identify, prevent, and address adverse impacts. Transparency in lobbying is encouraged to ensure corporate activities align with international human rights and environmental standards.

Disclosure

The guidelines recommend enterprises disclose regular, clear information on financial and operational metrics, including financial performance, executive pay, risk factors, and structure. Businesses should also disclose their social and environmental impacts, including due diligence findings. Consistent, accessible reporting is advised, following international standards to build stakeholder trust. Independent audits are suggested to assure shareholders of financial accountability.

Human rights

The guidelines highlight respect for human rights across operations and supply chains, focusing on avoiding harm and establishing preventive measures where risks exist. Special consideration is encouraged for vulnerable groups, such as indigenous populations. Human rights due diligence should be part of business practices, addressing risks proactively. Companies are urged to provide or cooperate in remediation processes for any adverse human rights impacts they cause or contribute to.

Employment and industrial relations

The guidelines support fair labour practices, advising companies to respect workers’ rights to unionise and bargain collectively. Employment standards align with International Labour Organisation (ILO) principles, promoting non-discrimination and safe conditions. Companies should provide transparent employment terms, consult workers on operational changes, and match or exceed local wage standards where applicable. Hiring locally and investing in skills development are encouraged.

Environment

Environmental responsibility is central, with businesses urged to reduce their ecological footprint, mitigate pollution, and preserve biodiversity. Companies should assess and report on environmental impacts to show accountability. Sustainable practices are encouraged, especially those that minimise resource use and protect natural habitats.

Combating bribery and other forms of corruption

The guidelines promote anti-corruption practices, encouraging businesses to implement anti-bribery policies and conduct regular risk assessments. Companies should establish internal controls, maintain transparent dealings with third parties, and update anti-corruption measures as necessary. Industry collaborations are recommended to address corruption risks specific to each sector.

Consumer interests

To protect consumers, the guidelines urge transparent marketing and accurate product information, prioritising safety and data privacy, especially with digital products. Responsible marketing and consumer protection measures are emphasised, particularly where misuse or potential harm may occur.

Science, technology and innovation

The guidelines promote responsible technological innovation, advising companies to ensure data use complies with privacy standards. Transparent research and development practices are encouraged, particularly where public interest is at stake. Companies should assess the social impacts of new technologies and adopt responsible approaches.

Competition

The guidelines support fair competition, discouraging monopolistic practices that could harm smaller economies. Companies should comply with competition laws, considering the impact of their actions on smaller markets and industries.

Taxation

The guidelines encourage transparent tax practices, advising companies to comply with local and international tax laws and discourage profit-shifting to exploit tax havens. Responsible tax conduct is recommended to support fair tax systems globally.