This paper underscores the importance of establishing a comprehensive framework for the deployment of artificial intelligence (AI) in the workplace, urging G20 governments to take the lead in its development. The key focus is on creating an internationally broad and socially responsible framework that facilitates the seamless integration of big data and AI while addressing critical issues.

The identified key issues revolve around mitigating risks associated with bias in AI-based decision-making, addressing the impact of autonomous decision-making on job security, managing the disruptive effects of automation on local economies, and tackling the challenge of AI training and skills development for the workforce.

The Environmental, Social, and Governance (ESG) aspects of this framework highlight its commitment to social responsibility. Socially, the principles aim to ensure that AI deployment adheres to existing human rights and worker protection laws. In terms of Governance, the responsibility lies with governments to oversee the regulatory framework and monitor its effective implementation. No significant environmental issues are discussed in this context.

The paper’s recommendations emphasise collaborative efforts between governments and businesses to formulate comprehensive regulatory guidelines. This includes ensuring workers’ safety and security, establishing standards for AI implementation, and holding AI-generated decisions accountable. Notably, the paper stresses the necessity of human input, mandating it to be testable by regulators to ensure alignment with ethical and social standards.

Furthermore, the paper advocates for a reinforced focus on workers’ education and training in new skills, aiming to enhance their adaptability to changes in the workplace. Governments are urged to prepare for transition support as jobs undergo significant transformations due to AI and automation.

In essence, the paper argues that the deployment of AI in the workplace should align with societal values and human rights. Government policies are seen as crucial instruments to enable the productive use of new technology while actively mitigating negative impacts on workers and communities. This holistic approach emphasises the need for a balanced and responsible integration of AI, ensuring that its benefits are maximised while minimising potential adverse effects on individuals and society as a whole.